Privacy Policy

So, what is this Privacy Policy for?

This privacy policy is for this website and served by Steroplast Healthcare Limited. Governing the privacy of its users who choose to use it. The policy sets out the different areas where user privacy is concerned and outlines the obligations & requirements of the users, the website and website owners. Furthermore, the way this website processes, stores and protects user data and information will also be detailed within this policy.

The Website

This website and its owners take a proactive approach to user privacy. Ensuring the necessary steps are taken to protect the privacy of its users throughout their visiting experience. This website complies to all UK national laws and requirements for user privacy.

Use of Cookies

This website uses cookies to better the users experience while visiting the website. Where applicable this website uses a cookie control system. Allowing the user on their first visit to the website to allow/disallow the use of cookies on their device. This complies with recent legislation requirements for websites to obtain explicit consent from users. Before cookies on a user’s computer/device are left behind. Cookies are small files saved to the user’s computer’s hard drive. They track, save and store information about the user’s interactions and usage of the website. This allows the website, through its server to provide the users with a tailored experience within this website.

If customers wish to deny the use and saving of cookies from this website on to their computers hard drive. Please take necessary steps within the web browser security settings. Blocking all cookies from this website and its external serving vendors. Should you prefer to disable your cookies, click here for very simple step-by-step instructions.

This website uses tracking software to monitor its visitors to better understand how they use it. This software is provided by Google Analytics which uses cookies to track visitor usage. The software will save a cookie to your computer’s hard drive. This will track and monitor your engagement and usage of the website. But, it will not store, save or collect personal information. For further info, you can read Google’s privacy policy.

Other cookies may be stored to your computer’s hard drive by external vendors. When this website uses referral programs, sponsored links or adverts. Such cookies are used for conversion and referral tracking and typically expire after 30 days, though some may take longer. No personal information is stored, saved or collected.

Contact & Communication

Users contacting this website and/or its owners do so at their own discretion. Providing any such personal details requested at their own risk. Personal information is kept private, and stored securely until a time it is no longer required. As is detailed in the Data Protection Act 1998.

Every effort has been made to ensure a safe and secure form to email submission process. However, we advise users using such form to email processes that they do so at their own risk. This website and its owners use any information submitted to provide you with further information about the products/services they offer. Or to assist you in answering any questions or queries you may have submitted.

This includes using your details to subscribe you to any email newsletter program the website operates. Only if this was made clear to you and your express permission was granted when submitting any form to email process. Or, whereby you, the consumer have previously purchased from or enquired about purchasing from the company a product or service that the email newsletter relates to. This is by no means an entire list of your user rights regarding receiving email marketing material. Your details are not passed on to any third parties.

General Data Protection Regulation

Following GDPR legislation, the website and its owners only use the information submitted by individuals to provide further information about products and services they offer. Or, to assist in answering any questions or queries that may have been submitted. However, this will only be the case, if express permission was granted when submitting any form. All information is stored safely and securely, and details are not passed on to any third parties. If you change your mind at any time and no longer want to receive any communications. You can use an unsubscribe link from an email or contact us directly.

External Links

Although this website only looks to include quality, safe and relevant external links. Users are advised adopt a policy of caution before clicking any external web links mentioned throughout this website. External links are clickable text/ banner/ image links to other websites, like; The owners of this website cannot guarantee or verify the contents of any externally linked website despite their best efforts. Users should therefore note they click on external links at their own risk. This website and its owners cannot be held liable for any damages or implications caused by visiting any external links mentioned.

Social Media Platforms

Communication, engagement and actions taken through external social media platforms that this website and its owners participate on are custom to the terms and conditions as well as the privacy policies held with each social media platform respectively. Users are advised to use social media platforms wisely. Communicating/engaging upon them with due care and caution regarding their own privacy and personal details.

This website nor its owners will ever ask for personal or sensitive information through social media platforms. We encourage users wishing to discuss sensitive details to make contact through primary communication channels such as by telephone or email.

This website may use social sharing buttons which help share web content directly from web pages to the social media platform in question. Users are advised before using such social sharing buttons that they do so at their own discretion. Please note that the social media platform may track and save your request to share a web page respectively through your social media platform account.

Access to information

The DPA and GDPR gives any individual the right to access any information that a company hold about them. Marketing purposes aside, Steroplast Healthcare will hold customer information on our secure Purchase Ledger software. This is held specifically to allow us to send purchase orders, debit notes and remittance advices. We also store bank details in order to process payments. An individual can at any time demand to be provided with this information. Having the option to request it to be amended or deleted from our systems. Please note that demand for access may be subject to a small fee which covers our costs in providing this information.